Our parcels are shipped using UPS. There are two different delivery options to choose from:
For orders of £50.00 and above standard delivery is free of charge. For orders below £50.00 delivery cost is £10.00. The estimated delivery lead time is 2-3 working days. Please note however that there are no deliveries on Saturdays, Sundays or Bank Holidays.
Orders that are received before 11am Monday to Friday will be delivered the next day. There are no deliveries on Saturdays, Sundays or Bank Holidays. Delivery cost for Express delivery is £25.00 per order. Please be advised that express shipping is not available for orders containing fragrances.
Please note however that delivery lead times can be delayed in some circumstances, if for example you have requested engraving. In this case please contact the E-Commerce customer service team in order to discuss how to proceed.
Orders that are placed over the weekend or on public bank holidays will not be processed until the following business day.
We only deliver to addresses in the UK, excluding the Channel Islands. We do not deliver to packing stations, hotels or postboxes.
SHOPPING BAG Standard Express
Less than £50 £10 £25
More than £50 Free £25
Estimated shipping time is 2-3 working days and 1 business day (excl. Sat & Sun) if order is received and processed before 11:00 on day of order.
Please be advised that express shipping is not available for orders containing fragrances.
CLICK & COLLECT
It is also possible to pick up from selected Montblanc boutiques articles you have ordered online (from an order value of 50 GBP). Simply order online from home or while out and about and at your request we will deliver your order free of charge to the boutique of your choice. You can then take advantage of the expert advice offered by our in-store team.
If you have any questions, please contact our E-Commerce customer service team by e-mail firstname.lastname@example.org or by telephone 03455 040111.