Philosophy


Montblanc's employees worldwide engage with company values. Excellence, integrity, customer-focus, enthusiasm and entrepreneurship are important pillars in our company. They are firmly anchored in the company culture and form the foundations of our management guidelines. So our brand philosophy forms an integral part of our daily working routine, and this in a permanent and sustainable way.

Excellence: “We want the best”

In all that we do, we strive to be the best. We challenge one another constantly, and use our creative talent to achieve the most ambitious goals and the best results.

Teamwork is thus a key element, and, for us, this means that we readily give mutual support, irrespective of department or task. This applies in our daily work as well as in exceptional circumstances. So it goes without saying that we provide mutual cross-departmental assistance when special circumstances require it.

Our management style is to minimize bureaucracy and foster the personal approach. Flat management structures, open doors and varied events, such as informal chats, provide opportunities to get to know colleagues and senior management, have constructive discussions and work out solutions together.

Integrity: “We trade responsibly”

We believe in long-term goals that accord with our brand values. We treat people with consideration and attention and behave as responsible citizens in our social environment. Our working methods are transparent. We keep our word and, as trustworthy business partners, exercise respect in our dealings with others.

At Montblanc, we operate globally in a very multicultural environment. We are all different and we see this variety as a real opportunity!

We are aware of the effect of our business on society, our environment, our community and our employees, and so we accept only responsible and sustainable behavior in our business activity.

Montblanc considers it very important that its employees be involved in volunteer work. Such commitment is valued and rewarded. We support projects for the public good, as well as staff charity, cultural and social activities, through our company volunteer programme.

In keeping with our support of art and culture and voluntary work, we work together with the Galerie der Gegenwart, the Hamburg Kunsthalle, the Hamburg Bücherhallen and the “Kulturpaten”, where our employees find a great variety of volunteering opportunities. In recognition of our efforts, Montblanc was awarded the German Kulturförderpreis (arts sponsorship award) by the Kulturkreis der deutschen Wirtschaft (a German cultural association) in 2008.

Customer focus: “We offer excellent service”

We listen closely to our customers, trading partners and franchisees, observe the market and learn from it. We take the wishes and requirements of our customers into consideration and satisfy them, in luxurious surroundings, with a service that is excellent in every respect. We maintain long-term relationships with our customers.

Passion: “We are passionate about what we do”

We are motivated to achieve the extraordinary. Our passion is the key to our success, inspiring us to develop innovative ideas and create unique products. We are proud of our brand and enjoy working for it and our customers.

Entrepreneurship: “We love challenge”

We encourage and enable our staff to take on responsibility. We assume responsibility for our actions and take calculated risks. We have the courage to change course when required. The basis of our activity is a broad range of tasks, a strong sense of responsibility and clear agreement on targets.

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