Customer services

Do all products have warrantees?

All Montblanc products are sold with a 24-month warranty which applies from the date of purchase. This warranty does not cover the following: Defects (or damage) that have been caused by accidents, incorrect use, unauthorized modifications or the use of components or accessories other than those manufactured or recommended by Montblanc (e.g. inkwells or ink cartridges) and the consequences of normal wear and tear.

Can I schedule an appointment at one of your boutiques?

Yes, the staff in our Boutiques will be happy to help you. Please use our store locator to find the telephone number of a boutique in your area.