- How do I shop/ place an order online?
All products with the “Add to shopping bag” button can be purchased online.Once you have made your selection, click on “Add to shopping bag” to add the item to your shopping bag.After completing your order, click on the “Checkout” button. You will then be guided through the remaining purchasing process. To place an order, you can create an account or log into your existing account, unless you have selected the “Checkout as guest” option.
- How do I shop via phone?
You can also place your order by phone by calling Customer Service. Our team will be happy to answer your questions from Monday to Friday between 9:00 AM to 9:00 PM EST at:
- Can I shop via a mobile application?
Montblanc.com has been optimized for use on a Smartphone. You do not need a special app to use the Montblanc.com website on a Smartphone.
- How can I inquire about the price of a product if it is not displayed on the website?
If the price is not shown for a specific product, please call our Customer Service team from Monday to Friday between 9:00 AM to 9:00 PM EST at 1-800-995-4810.
- Can I save a product for later?
Yes, you can save products in a Wish List and then find them again easily later on. To use the Wish List, you will need to create a Customer Account.
- How will I know my order has been placed?
Once your order has been submitted, you will immediately receive an order number and email confirming receipt of your order. Please check your Spam folder if you do not receive this email.
- Is shopping online with you secure?
We want you to feel confident about using Montblanc.com and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it in order to provide products or services to you or to do their jobs. We have appropriate technical and organizational, physical, electronic, and procedural safeguards in place to protect the personal information that you provide to us from unauthorized or unlawful processing and to prevent accidental loss, damage or destruction.