How to obtain service
You may obtain service by bringing or sending the Montblanc Product to your authorised Montblanc boutique or Montblanc dealer. You are responsible for transportation costs, including but not limited to postage, insurance and packing materials. We recommend that any shipments to us include certified delivery and insurance. In order to obtain service through this Montblanc International Guarantee, the returned Montblanc Product must be accompanied by the original Guarantee Certificate that was included with the Montblanc Product at the time of purchase, duly completed, dated, stamped and signed by an authorised Montblanc boutique or Montblanc dealer. Such Guarantee Certificate may only be completed by an authorised Montblanc boutique or Montblanc dealer.
Find a Montblanc Boutique or an authorised retailer near you
Please hand in your product in one of our Boutiques or authorised retailers.
First Aid service such as cleaning, personalisation could be offerd in dedicated locations on the spot.
For complex services such as signature engraving, authenticity evaluation or complex repairs, your product will be serviced in our services centres.