Only a master craftsman with the use of special tools may exchange our Montblanc Fountain Pen Nibs. This is to ensure that there is no damage to the delicate inner workings of the nib unit, ink feeder, and sealants to guarantee that the pen will not leak.
Our service department will be happy to assist you in exchanging the nib on your writing instrument. The nib sizes we have available are extra-fine, fine, medium and broad. Double broad and oblique nibs are also available on certain models.
Within the first six weeks from purchase we offer a complimentary nib exchange. If the nib is found not to be in excellent condition, an estimate will be sent for your approval. After a Service Technician has inspected your pen, an estimate letter will be sent to you before any work is performed and you may call Customer Service and provide your credit card information over the phone at that time.
Once we receive your package the turnaround time is approximately 4-6 weeks.
If the nib that you have requested is not currently in stock, we will have to acquire the nib from our master craftsmen in Germany. This can take approximately an additionaly 6-8 weeks.
Outlet boutique purchases are excluded from this policy.