Services for Montblanc Luxury Pens | Montblanc® UK
SERVICES FOR MONTBLANC WRITING INSTRUMENTS
Selection of the perfect nib
Every nib made by Montblanc is crafted and polished by hand. To offer the perfect nib for each individual handwriting style, Montblanc offers an exclusive selection of eight different nib widths. Choosing the right nib to match your personal writing style will allow you to write effortlessly.
If the nib is not a perfect match for you, Montblanc Customer Service offers a free nib exchange for up to six weeks after purchase. For Limited Editions, the nib exchange is free of charge for up to one year after purchase. Please note that this free service only applies if the nib is still in mint condition.
A typical nib consulting at Montblanc starts with the question of which purpose you would like to use the Montblanc fountain pen for. Either for daily writing, drawing or signatures. This is determined via a special writing test by our well experienced boutique associates or authorised retailer. Afterwards your handwriting is analysed regarding several aspects which influence the correct usage of a nib e.g. kind of paper, pressure used, writing style and direction (inward/ outward) and the size of the letters. Accordingly, we offer a perfectly crafted nib by selecting from the three geometrics and different nib widths:
- EF, F, M
The basic feature is the round tip which is suitable for high hand rotation, especially for fountain pen beginners and left-handers
- B, BB
The basic feature is the flat tip which is suitable for smooth hand rotation.
- OM, OB, OBB, (149 OBBB)
The basic feature is the flat oblige (slanted) tip which is suitable for right-hand with tendency inwards to paper and for left-hand with tendency outwards to paper.
Personalise your Montblanc Writing Instrument
To bestow your writing instrument with a very special and personal note, Montblanc offers engraving of names or initials with up to eleven different font styles to choose from. The ultimate expression of individuality is the engraving of your own personal signature.
Engraving is possible on a surface of precious resin, metal or on the clip of your writing instrument, depending on the writing instrument. The engraving colour will match the trim of your writing instrument, i.e. silver, pearl white, gun metal, rose gold, yellow gold or platinum. Engraving is only possible in Roman characters.
For a first overview click here.
Important note: Not every Montblanc product can be engraved.
Personalised products cannot be returned for exchange or refund.
The Montblanc bespoke nib
A personalised nib that underlines the uniqueness of your individual handwriting.
The Montblanc bespoke nib is exclusively crafted from solid gold by the highly skilled artisans of the Montblanc nib manufacture in Hamburg, who grind it by hand so that it reflects the individual characteristics of a person’s handwriting. Each Montblanc bespoke nib can be further customized with an engraved inscription, such as “Handcrafted for …”, recording for all time the exceptional and utterly personal nature of your bespoke nib.
To experience this exclusive service, you could have the key characteristics of your handwriting analysed at Montblanc Headquarters in Hamburg, as well as in dedicated Montblanc boutiques worldwide, e.g. Hamburg, Hong Kong, Shanghai, Singapore, Tokyo, Mexico City, Dubai, New York, Milan and Moscow.
Using a specially developed “electro-pen”, you write your signature and a short sample text, while a computer measures key parameters, including writing speed, pressure, pen rotation, swing range and inclination angle. These are interpreted by a Montblanc bespoke nib expert, who recommends the precise nib that corresponds to your individual needs.
We offer an evaluation of originality for all our products. This service is exclusively carried out by our master craftsmen ship in our headquarters service centre.
Your writing instrument will be carefully inspected by our specialist. In case your product is a genuine Montblanc we will issue the ” Certificate of Authenticity” as prove of authenticity. The Authenticity evaluation is a chargeable service and requires up to five working days upon receipt in our headquarters service centre (excluding customs and shipping). For the submission of your product you may use our Authorised Retailer Finder.
Writing Instrument services
Montblanc offers a variety of repairs and services . In case your Montblanc writing instrument was damaged or broken, we are pleased to assist you. You may take your writing instrument to a Montblanc Boutique or an authorised retailer.