Our parcels are shipped using UPS. There are two different delivery options to choose from:
For orders of £250.00 and above standard delivery is free of charge. For orders below £250.00 delivery costs are £10.00. The estimated delivery lead time is 2-3 working days. Please note however that there are no deliveries on Saturdays or Sundays.
Orders that are received before 11am Monday to Thursday will be delivered the next day. There are no deliveries on Saturdays or Sundays. Delivery costs for Express delivery are £25.00.
Please note however that delivery lead times can be delayed in some circumstances, if for example you request an engraving. In this case please contact the E-Commerce customer service team in order to discuss how to proceed.
Please be advised that express shipping is not available for orders containing fragrances.
Orders that are placed over the weekend or on public bank holidays will not be processed until the following business day.
We only deliver to addresses in the UK, excluding the Channel Islands. We do not deliver to packing stations, hotels or postboxes.
If you have any questions, please contact our E-Commerce customer service team by e-mail firstname.lastname@example.org or by telephone 08455 040 111.