Holiday Orders
Montblanc e-boutique offers guaranteed delivery by 24 December for your gifts.
Choose your preferred delivery option:
- STANDARD DELIVERY: Complete your order by 16 December at 10 am CET.
- EXPRESS DELIVERY: Complete your order by 19 December at 2 pm CET.
Please note: Standard Delivery is available only for Switzerland.
If your order contains personalised items, please make sure to complete it one working day before the above-mentioned dates to receive it by 24 December.
Shipping Times and Costs
Shipping
If you want to add a touch of personalisation, your gifts must be ordered by 10am CET on 15th December.
If you want to add a touch of personalisation, your gifts must be ordered by 2pm CET on 18th December.
You will not need to pay any extra fees at delivery.
Any duties and import taxes you may be required to pay at delivery will be calculated and added to your order total before you check out. There are no extra costs at delivery.
UPS is our courier for all shipments. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse.
Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After the third failed attempt, your order will be returned to our warehouse. Please note that once you have placed an order, it is no longer possible to modify your shipping address.
All orders are processed automatically and we are unable to expedite or delay shipping times.
Can I choose a delivery date or time?
You can try to contact the courier directly to organise a possible delivery date.
Where is my order?
You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow your Order page. If you are a registered user, you can find all information related to the order in your My Account page.
Don't have an account yet? Register now to enjoy exclusive services.
Where do you ship my order from?
What should I do if my order hasn't been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Follow your Order page
- Check that the address indicated for the delivery is correct.
- In the case of a missed delivery please contact the courier.
For further assistance, contact us, we will be happy to assist you.
Shipping Restrictions
Orders made to any of these addresses will be cancelled.
The delivery address of your order must match the country/region site in which you place your order. Orders made from a different country/region site than the delivery address will be automatically cancelled. Please select the correct country/region site for your order from the link in the corner of every page.
