Holiday Orders
Montblanc e-boutique offers guaranteed delivery by 24 December for your gifts.
Choose your preferred delivery option:
- STANDARD DELIVERY: Complete your order by 17 December at 9 am GMT.
- EXPRESS DELIVERY: Complete your order by 19 December at 1 pm GMT.
- NEXT DAY DELIVERY: Receive your order on the next working day. Last day for guaranteed delivery is 20 December at 1 pm GMT.
Exceptions: Remote areas may have a limited service. You will be clearly informed before completing your order if guaranteed delivery is not applicable for this Postcode.
If your order contains personalised items, please make sure to complete it one working day before the above-mentioned dates to receive it by 24 December.
Shipping Times and Costs
Shipping
Our courier delivers from Monday to Friday during business hours and will make three delivery attempts. After the third failed attempt, your order will be returned to our warehouse. Please note that once you have placed an order, it is no longer possible to modify your shipping address. All orders are processed automatically and we are unable to expedite or delay shipping times.
Can I choose a delivery date or time?
You can try to contact the courier directly to organise a possible delivery date.
Where is my order?
You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow your Order page. If you are a registered user, you can find all information related to the order in your My Account page.
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Where do you ship my order from?
What should I do if my order hasn't been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Follow your Order page
- Check that the address indicated for the delivery is correct.
- In the case of a missed delivery please contact the courier.
For further assistance, contact us, we will be happy to assist you.
Shipping Restrictions
Orders made to any of these addresses will be cancelled. The delivery address of your order must match the country site in which you place your order. Orders made from a different country site than the delivery address will be automatically cancelled. Please select the correct country site for your order from the link in the corner of every page.