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Shipping & Delivery (null)

Shipping Times and Costs

Free Shipping on all orders above AED 200

We offer free delivery on all orders above 200AED. Your estimated delivery date is updated on checkout.Orders containing personalised items may require an additional day for handling. We provide free pick up for your returns: you have 30 days from delivery to follow our quick and easy return procedure. Working days are Monday to Saturday, not including holidays.

Delivery fee of AED 35 on all orders below AED 200

Shipping Policy

We only accept orders for delivery to the country or countries that are identified during the Order Process. Please note that we do not ship to certain addresses, such as military, certain restricted areas, pick-up points, or PO boxes. For further information, please contact the Client Relations Center.

Boutique pick-up may be offered, free of charge, to certain locations. Please refer to the Platforms or call the Client Relations Center for more information. We will inform you by e-mail or by telephone when the product is ready for pick-up at the boutique.

If you order several products, we will ship the order only once all products are available (there will be no partial shipments unless otherwise communicated to you).

Delivery

We will use reasonable efforts to ensure delivery by the carrier within the estimated delivery lead time from the date of our written Confirmation of Order & Shipment and in any event within thirty (30) days after that date, except if your purchase relates to a product or service that we have explained to you will take additional time to deliver, for example in the case of products or services that we personalize or produce to your specifications.

Delivery timelines are estimates. Please note that delays may occur during promotional & seasonal periods