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Watch, Writing Instrument & Jewelry Repair Service - Montblanc US

Montblanc pieces are handmade and require a high quality of craftsmanship, not only to manufacture, but also to repair. Our repair service requires that the entire item is sent to ensure every piece of the product is put together in a way that it is made to fit and move together.

To ensure the highest quality of service and care when your item needs to be repaired or serviced, Montblanc has partnered with My Jewelry Repair. My Jewelry Repair specializes in repairs for all Montblanc products including Writing Instruments, Watches, Leather Goods and Accessories and accepts Montblanc products from everywhere across the United States.

To request a repair online with My Jewelry Repair for your Montblanc item, please click here to get started.

You can also contact My Jewelry Repair directly by calling 833-625-1930 Monday to Friday between 12 PM to 8 PM ET or by email at montblancservice@myjewelryrepair.com for all inquiries related to repairing your product. 

For additional Montblanc authorized repair locations for watches, please find below a list of locations.

If you need to have your product repaired, several options are available for your convenience:

You can bring your item to any of our boutiques for repair and servicing. Please use our Store Locator tool to find your nearest location.

If a boutique is not easily accessible to you, you can request a repair online with our authorized repair partner, My Jewelry Repair. My Jewelry Repair specializes in repairs for all Montblanc products including Writing Instruments, Watches, Leather Goods and Accessories. 

To request a repair online with My Jewelry Repair for your Montblanc item, please click here to get started. 

You can also contact My Jewelry Repair directly by calling 833-625-1930 Monday to Friday between 12 PM to 8 PM ET or by email at montblancservice@myjewelryrepair.com for all inquiries related to repairing your product. 

For additional Montblanc authorized repair locations for watches, please find below a list of locations.

Montblanc writing instruments are under a 24-month warranty from date of purchase or receipt as a gift, should the product fail or break due to a manufacturer’s defect.

Manufacturer's defects do not include lost parts, damage resulting from everyday use, or if the product has been dropped or banged against a hard surface.

In order to obtain a repair service covered under warranty, the Montblanc product must be accompanied with a copy of the International Guarantee Certificate found on the back of the Service Guide that was included with the product at the time of purchase, duly completed, dated, stamped and signed by an authorized Montblanc boutique or authorized Montblanc dealer. If the product was purchased on Montblanc.com, please include a copy of the Warranty Card that was included with the product at the time of purchase.

To find out how to start a repair or service request of your Montblanc writing instrument, click on the Montblanc Technical Centers section featured above.

Montblanc watches and jewelry are under a 24-month warranty from date of purchase or receipt as a gift, should the product fail or break due to a manufacturer’s defect. 

Manufacturer's defects do not include lost parts, damage resulting from everyday use, or if the product has been dropped or banged against a hard surface.

In order to obtain a repair service covered under warranty, the Montblanc product must be accompanied with a copy of the International Guarantee Certificate found on the back of the Service Guide that was included with the product at the time of purchase, duly completed, dated, stamped and signed by an authorized Montblanc boutique or authorized Montblanc dealer. If the product was purchased on Montblanc.com, please include a copy of the Warranty Card that was included with the product at the time of purchase. 

To find out how to start a repair or service request of your Montblanc watch or jewelry, click on the Montblanc Technical Centers section featured above. 

Montblanc leather goods are under a 24-month warranty from date of purchase or receipt as a gift, should the product fail or break due to a manufacturer’s defect. 

Manufacturer's defects do not include lost parts, damage resulting from everyday use, or if the product has been dropped or banged against a hard surface.

In order to obtain a repair service covered under warranty, the Montblanc product must be accompanied with a copy of the International Guarantee Certificate found on the back of the Service Guide that was included with the product at the time of purchase, duly completed, dated, stamped and signed by an authorized Montblanc boutique or authorized Montblanc dealer. If the product was purchased on Montblanc.com, please include a copy of the Warranty Card that was included with the product at the time of purchase. 

To find out how to start a repair or service request of your Montblanc leather good, click on the Montblanc Technical Centers section featured above. 

  • Wempe Jewelers

700 5th Ave
New York, NY 10019
Tel: (212) 397-9000

  • Tourneau LLC

3100 47th Ave, Fifth Floor
Long Island City, NY 11101
Tel: (800) 528-5871

  • Betteridge Jewelers (Greenwich)

239 Greenwich Ave
Greenwich, CT 06830
Tel: (203) 869-0124

  • Betteridge Jewelers (Vail)

141 E Meadow Dr
Vail, CO 81657
Tel: (970) 790-6560

  • Matheu's Fine Watch and Jewelry

9315 Dorchester St #106
Highlands Ranch, CO 80129
Tel: (303) 471-8463

  • Hyde Park Jewelers (Denver)

Upper Level West
3000 E. First Ave. 
Denver, CO 80206
Tel: (303) 333-4446

  • Royal Jewelers- MA

58 Main St. 
Andover, MA 01810
Tel: (978) 475-3330

  • Hamilton Co Jewelers

92 Nassau St.
Princeton, NJ 08542
Tel: (609) 683-4200

  • Boston Watch Co.- The Watchmaker

379 Main Street
Stoneham, MA 02180
Tel: (781) 438-6977

  • Mayors Jewellers

2472 E Sunrise Blvd #2160
Fort Lauderdale, FL 33304
Tel: (954) 563-4181

  • Hamilton Jewelers

The Gardens Mall, 3101 PGA Blvd.
Palm Beach Gardens, FL 33410
Tel: (561) 775-3600

  • Feldmar Watch Company

9000 W Pico Blvd
Los Angeles, CA 90035
Tel: (310) 274-8016

  • Borsheims

120 Regency Pkwy
Omaha, NE 68114
Tel: (800) 642-4438

  • Swiss Precision Watchmaking

45 Nassau St.
New York, NY 10005
Tel: (212) 233-4000

  • Chrono Sky Inc.

59 NE 1st St.
Miami, FL 33132
Tel: (786) 312-0344

  • Time-Tec Watch Service Center

635 S Hill St #209
Los Angeles, CA 90014
Tel: (213) 488-9222

  • Crown & Caliber 

5500 Interstate N Pkwy Suite 100
Atlanta, GA 30328
Tel: (855) 916-2946

  • Tapper's Jewelry (Troy)

2800 W Big Beaver Rd. 
Troy, MI 48084
Tel: (248) 649-2000

  • Chronotek Inc.

123 E Broad St.
Souderton, PA 18964
Tel: (215) 799-1912

  • Stoll & Co

1801 S Metro Pkwy.
Dayton, OH 45459
Tel: (937) 434-7800

  • Watches Etc.

548 Washington St.
Wellesley, MA 02482
Tel: (781) 237-1620

  • Shami Fine Watchmaking

372 Fairfield Rd.
Fairfield, NJ 07004
Tel: (973) 785-0004

  • Ben Bridge- Jeweler Inc

1330 5th Avenue
Seattle, WA 98101
Tel: (206) 628-6800 

  • Glezer-Kraus 

6677 Lincoln Ave Ste 222 
Lincolnwood, IL 60712
Tel: (847) 673-8050

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