To bestow your Montblanc leather product with a very special and personal note, Montblanc offers embossing of initials with three different font styles to chose from.

We offer embossing for most small leather goods with initials and full stops with up to 3 characters. For hand bags, business and travel bags and trolleys that come with a leather tag, we offer embossing of leather tag. The embossing will normally be infilled in the foil color that matches the fittings of the leather product (gold, silver) or blind (without color).

Embossing can be performed at some of our boutiques and at our leather competence center.

Please note that some creations can not be personalized. To learn if your creation can be personalized, contact us online or visit a Montblanc boutique or authorized retailer of your choice.

Please note that personalised creations cannot be returned for exchange or refund.

If you wish to evaluate your creation of originality, bring it to one of our boutiques or authorized retailers to have it sent to Montblanc Headquarters.

Your piece will be carefully inspected by our specialists. In case your product is a genuine Montblanc product, we will issue the ” Certificate of Authenticity” as proof of authenticity. The Authenticity evaluation is a chargeable service. The dealer or Boutique will be able to inform you about the cost of the authentication service and the further process.

For reasons of sustainability, we have decided to no longer offer the dated calendar inserts.

You therefore have two options: You can obtain undated universal inserts for most products in Montblanc Boutiques and from our authorised retailers. Or you can purchase dated inserts from another manufacturer. The rings of our calendars have standard spacings, which are also offered by other manufacturers.

Here is the list of Montblanc boutiques and authorized retailers where you can submit your creation for service.

We are pleased to assist you in case your leather piece got damaged and is in need of a repair service.

In order to hand in your leather creation for service, please bring take it to a Montblanc boutique or authorized retailer of your choice. If repair service is feasible it will then be sent to our service center for a repair and service.

Please kindly note that small leather goods can - with a few exceptions such as emblem replacement - not be repaired. In case of a defect covered by warranty, small leather goods are replaced.

The Boutique or authorised dealer may provide an approximate price indication for the service/repair of your piece. A definite cost estimate can only be established after careful examination by our master craftsmen.

To learn about the status of your repair, contact the boutique or authorized retailer where you handed in your leather creation for service/repair. If you sent your leaether piece directly or with the service kit, please contact Customer Service team for status updates. Please make sure to mention the service number you received when you handed in at the point of sale.

Montblanc offers an international guarantee for a period of two years from the date of purchase which covers defects in manufacturing and materials. If the product is returned during the Guarantee period, Montblanc will repair or replace any defective Montblanc Product or part free of charge within a reasonable time after the product is returned, subject to the right to charge for shipping. Upon expiration of the Guarantee period, any repairs will be subject to a service charge.

You may obtain service by bringing or sending the Montblanc Product to your authorised Montblanc boutique, Montblanc dealer or to any Montblanc service centre as further indicated in this service guide. You are responsible for transportation costs, including but not limited to postage, insurance and packing materials. We recommend that any shipments to us include certified delivery and insurance. In order to obtain service through this Montblanc International Guarantee, the returned Montblanc Product must be accompanied by the original Guarantee Certificate that was included with the Montblanc Product at the time of purchase, duly completed, dated, stamped and signed by an authorised Montblanc boutique or Montblanc dealer.

The Montblanc International Guarantee does not cover:

(a) defects and damages due to loss, theft, fire or other causes beyond our control.

(b) defects and damages resulting from misuse, negligence or accident.

(c) defects and damages caused by improper use (knocks, dents, crushing, etc.), alterations, tampering, dismantling or services and repairs completed by anyone other than an authorised Montblanc boutique, Montblanc dealer or Montblanc service centre, or by the use of components or accessories other than those produced or recommended by Montblanc.

(d) defects and damages due to normal wear and tear.

(e) Montblanc Products where the serial number has been removed or is not clearly legible, or where any part of the original Montblanc Product has been removed, changed, altered, replaced, erased or defaced.

(f) routine maintenance and cleaning.

(g) battery cells, leather straps, rubber and metal bracelets.

The Montblanc International guarantee also excludes writing instruments from which the Limited Edition number has been removed.

Our service warranty is valid for one year from the date the service was completed. This service is a warranty only on the replaced parts and/or service carried out. It does not include malfunction due to improper use or any new damages which may occur in the future.

Here is the list of Montblanc boutiques and authorized retailers where you can submit your creation for service.