Shipping Times and Costs
Shipping
Shipping
Shipping times
Price
Express Shipping
Delivery in 2-5 working days
Full price for
€
30,00
There may be local taxes and duties for your order depending on the destination country. If we are able to calculate these fees for you, they will be added to the total before you complete your order. For the countries where taxes and duties cannot be calculated, you will be required to pay them to the courier at delivery. Please contact your local customs office for more information.
Delivery may be complimentary depending on active promotions – more information available within the product page.
UPS is our courier for all shipments, except for Argentina where we ship with EMS. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse, approx. 2-3 business days from order date. You may need to pay import duties and local taxes.
All orders are processed automatically and we are unable to expedite or delay shipping times.
UPS is our courier for all shipments, except for Argentina where we ship with EMS. You will receive an email containing your Tracking Number once your package has been shipped from our Italian warehouse, approx. 2-3 business days from order date. You may need to pay import duties and local taxes.
All orders are processed automatically and we are unable to expedite or delay shipping times.
Can I choose a delivery date or time?
Unfortunately, it is not possible to choose a specific date and time.
You can try to contact the courier directly to organise a possible delivery date.
You can try to contact the courier directly to organise a possible delivery date.
Where is my order?
You can check the status of your order and track its delivery at any time. Enter the Order Number that you received via email in the Follow your Order page. If you are a registered user, you can find all information related to the order in your My Account page.
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Where do you ship my order from?
We ship all orders from our warehouse in Bologna (Italy).
What should I do if my order hasn't been delivered yet?
If your order has not been delivered within the estimated period, we suggest that you:
- Check the order status: in the My Orders section for registered users; or by entering the Order Number from the confirmation email in the Follow your Order page
- Check that the address indicated for the delivery is correct.
- In the case of a missed delivery please contact the courier.
For further assistance, contact us, we will be happy to assist you.
Shipping Restrictions
At this time we are unable to ship orders to General Delivery, P.O. Boxes and Poste Restante.
Orders made to any of these addresses will be cancelled.
The delivery address of your order must match the country/region site in which you place your order. Orders made from a different country/region site than the delivery address will be automatically cancelled. Please select the correct country/region site for your order from the link in the corner of every page.
Orders made to any of these addresses will be cancelled.
The delivery address of your order must match the country/region site in which you place your order. Orders made from a different country/region site than the delivery address will be automatically cancelled. Please select the correct country/region site for your order from the link in the corner of every page.
